FairPlay has been running since 2017, building a betting and casino platform specifically for Indian players rather than adapting one designed for somewhere else.
What that means in practice
- Cricket is the main sport, not a side category. The depth of the cricket book — session lines, ball-by-ball markets, tournament outrights — reflects where the interest genuinely sits.
- Payments work in rupees. UPI, Paytm, PhonePe, Google Pay and bank transfer, with no conversion step sitting between your bank and your balance.
- Support runs on Indian hours. Live chat is staffed 24 hours a day in English and Hindi, so a problem at 11pm during a match does not wait for an office in another time zone to open.
- One account, one balance. Sportsbook, exchange and casino draw on the same wallet, with no internal transfers.
Licensing
FairPlay operates under Curaçao gaming licence 365/JAZ. That licence sets conditions covering age verification, fund handling, game fairness testing and responsible gaming tools, and we are audited against them.
India has no single national licence for online betting. Regulation rests with individual states, several of which restrict or prohibit online gaming outright. Each player is responsible for knowing what applies where they live before opening an account.
How we handle money and fairness
- Payment data is handled by the payment providers rather than stored on our servers.
- RNG games are tested by independent laboratories, and the published RTP figures come from those tests.
- Crash games run provably fair rounds that you can verify afterwards.
- Identity verification is required before a first withdrawal, as the licence conditions require.
Responsible gaming
Deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion all sit in Account Settings and take effect the moment they are confirmed. Reductions apply immediately; increases carry a deliberate waiting period. See Responsible Gaming for the full set of tools.
Contact
- Live chat — 24/7, from any page once you are signed in. The fastest route for anything involving a pending bet or payment.
- WhatsApp — for non-urgent account questions.
- Email — for documents, formal complaints and anything that needs a written record.